Privacy Policy

Introduction

Yan Yak respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or purchase our products.

Information we collect

  • We may collect the following information when you use our website or make a purchase:
    Contact details: name, email address, phone number, and delivery address.

  • Payment information: collected securely via our payment processor (we do not store your card details).

  • Order information: products purchased, preferences, and delivery instructions. 

  • Website usage data: pages visited, device type, and browser information (via cookies).

How we use your information

  • We use your information to:

  • Process and deliver your orders.

  • Respond to your enquiries and customer service requests.

  • Send updates about your order (not marketing emails unless you opt in).

  • Improve our website, services, and user experience.

Sharing your information

  • We do not sell or share your personal information with third parties for marketing purposes.

  • We may share information with: Delivery companies to fulfil your order.

  • Payment processors to complete transactions.

  • Legal authorities if required by law.

Cookies & tracking

  • Our website uses cookies to improve your browsing experience. You can adjust your browser settings to block cookies, but some website features may not function properly.

Data retention

  • We retain your personal data only for as long as necessary to fulfil orders, comply with legal obligations, or resolve disputes.

Your rights

  • Under UK law, you have the right to:

  • Access your personal data.

  • Request corrections or deletion of your data.

  • Object to certain uses of your data.

  • To exercise your rights, contact us at: info@yanyak.com

Security

  • We take reasonable steps to protect your information, including secure servers and encrypted payment processing.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Last updated October 2025.